What is the work of an account manager?
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An account manager is the primary contact person between a business and its clients. They ensure that clients are satisfied, they maintain the relationship, understands the client need and provide them tailored solutions. Account managers work together with internal teams to achieve goals of projects, monitor performance indicators and sustain long-term relationships. Some of their role include upselling, troubleshooting and planning. Great communication, problem-solving and organizational skills are key to winning. They represent the client as well as the company they work for.